111bb Privacy Policy
Your privacy matters to us. This Policy explains what personal data 111bb collects, why we collect it, how it is used, and the rights you hold over your own information.
Introduction
This Privacy Policy ("Policy") describes how 111bb ("we", "us", "our") collects, uses, stores, shares, and protects personal information provided by or generated about players and visitors ("you", "your") in connection with your use of the 111bb platform at 111bb.club, including all associated games, payment services, and customer support channels.
By registering an account, making a deposit, or otherwise using 111bb, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must not use the 111bb platform.
111bb is committed to handling all personal data responsibly, securely, and in accordance with applicable data protection principles. We do not sell, rent, or lease your personal data to third-party advertisers or data brokers under any circumstances.
Note: This Policy should be read together with the 111bb Terms & Conditions. Defined terms used here carry the same meaning as in the Terms & Conditions unless otherwise specified.
Our Privacy Commitments
A plain-language summary of how 111bb treats your personal data. The full legal detail in each section below takes precedence.
SSL Encryption
All data transmitted between your device and 111bb is protected by industry-standard SSL encryption. Your financial and personal details travel over a secure, encrypted connection at all times.
No Data Selling
111bb never sells, rents, or shares your personal data with advertisers or marketing companies. Your information is used only to operate, improve, and secure the 111bb platform for your benefit.
Your Consent Controls
Marketing communications are sent only where you have given explicit consent. You may withdraw consent at any time by contacting [email protected] and your preferences will be updated within 5 business days.
Right to Deletion
Subject to legal retention obligations, you may request deletion of your personal data at any time. 111bb will process verified deletion requests within 30 days and confirm the action taken by email.
Cookie Transparency
111bb uses essential and functional cookies to keep the platform running smoothly. No third-party advertising cookies are placed on your device without your knowledge. You may manage cookie preferences through your browser settings.
Direct Contact Only
111bb will only contact you using the communication channels you provided at registration. We will never ask for your password, PIN, or full payment details via email, SMS, or chat.
1. Information We Collect
111bb collects personal data through three main channels: information you provide directly during registration and ongoing use, information generated automatically through your use of the platform, and information received from regulated third-party partners as part of our KYC and payment processing obligations.
Information You Provide Directly
- Registration data: full name, date of birth, mobile number, and any other details required to create your 111bb account.
- KYC documentation: government-issued photo ID (e.g. National ID card, passport), proof of address, and proof of payment method ownership submitted during identity verification.
- Financial data: mobile banking account numbers (bKash, Nagad, Rocket, Upay) associated with your deposits and withdrawals. 111bb does not store full card numbers or bank account credentials.
- Support communications: messages, emails, and chat transcripts exchanged with 111bb's customer support team, including any attachments submitted as part of a query or dispute.
Information Collected Automatically
- Device and technical data: IP address, device type, operating system, browser version, screen resolution, and unique device identifiers. This data is used for fraud prevention, security monitoring, and platform optimisation.
- Usage data: pages visited, games played, session duration, betting history, wagering patterns, and feature interactions. This data helps 111bb to improve the platform experience and to identify unusual activity patterns that may indicate fraud or problem gambling.
- Cookies and similar tracking technologies: session cookies, persistent cookies, and local storage tokens. See Section 5 (Cookies and Tracking) for full details of how these are used and how you can control them.
Information from Third Parties
- Payment processor data: transaction confirmation records, mobile number verification responses, and transaction reference numbers received from bKash, Nagad, Rocket, Upay, Visa, and Mastercard in connection with your deposits and withdrawals.
- KYC verification partner data: identity confirmation results, age verification outcomes, and politically exposed person (PEP) or sanctions screening results returned by regulated KYC service providers engaged by 111bb.
- Fraud and security data: device fingerprinting results, IP reputation scores, and account behaviour signals provided by fraud-prevention partners to help 111bb detect and block suspicious activity before it affects your account.
2. How We Use Your Information
111bb processes your personal data only for specific, legitimate purposes. We do not process data in a manner that is incompatible with the purpose for which it was originally collected. The primary purposes for which your data is used are:
- Account management: creating, maintaining, and securing your 111bb account; processing your registration; verifying your identity and age; and managing your login sessions securely.
- Payment processing: processing your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; reconciling transaction records; and investigating and resolving payment disputes.
- Platform delivery and improvement: personalising your gaming experience; delivering the games, promotions, and features you have opted into; analysing usage patterns to improve platform performance, stability, and content quality.
- Legal and regulatory compliance: complying with applicable anti-money laundering (AML) and Know Your Customer (KYC) obligations; responding to lawful requests from competent authorities; maintaining financial records as required by law.
- Fraud prevention and security: monitoring accounts and transactions for signs of fraud, collusion, money laundering, or prohibited conduct; investigating suspicious activity; and protecting the integrity of the platform for all players.
- Responsible gaming: monitoring wagering patterns to identify players who may be exhibiting signs of problem gambling; reaching out proactively to offer responsible gaming tools such as deposit limits, session reminders, and self-exclusion options.
111bb does not use your personal data for automated profiling that produces legal or similarly significant effects without human review. Any decision that materially affects your account — such as a suspension, bonus cancellation, or withdrawal hold — is reviewed by a member of the 111bb team before being finalised.
3. Sharing Your Information
111bb does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are contractually bound to process it securely and solely for the permitted purpose:
- Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard): minimum data necessary to process your deposit or withdrawal transaction, including your registered mobile number and transaction amount.
- KYC and identity verification providers: identity documents and personal details required to complete age and identity verification as part of our regulatory obligations and responsible gaming commitments.
- Game content providers (Pragmatic Play, Evolution Gaming, Spribe, and others): session tokens and anonymised player identifiers necessary to launch and operate the games you play. Game providers do not receive your full name, mobile number, or financial data.
- Law enforcement and regulatory authorities: personal data disclosed in response to a lawful order, court direction, or mandatory reporting obligation. 111bb will, where legally permitted, notify you of such a disclosure before it is made.
In the event that 111bb undergoes a business reorganisation, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction. In such circumstances, you will be notified in advance and your data will remain subject to protections no less stringent than those in this Policy.
Important: 111bb will never share your personal data with third-party gambling affiliates, marketing networks, data brokers, or social media advertising platforms. If you receive unsolicited communications claiming to be from 111bb via a channel you did not register, treat it as suspicious and contact [email protected] immediately.
4. KYC and Identity Verification
As part of our commitment to responsible gaming and fraud prevention, 111bb is required to verify the identity and age of all players before permitting withdrawals and, in some cases, before crediting certain bonuses. This process — commonly referred to as Know Your Customer (KYC) — involves collecting and verifying a combination of personal identity documents and financial records.
KYC documents submitted to 111bb are handled with the highest level of confidentiality. They are stored on encrypted servers, accessible only to authorised 111bb compliance personnel and, where required, the regulated KYC partner engaged to process the verification. Documents are not used for any purpose beyond identity, age, and AML verification. Once the verification purpose has been fulfilled, documents are retained only for as long as required by applicable law, after which they are securely deleted.
Documents Accepted for KYC
Accepted documents include: Bangladesh National ID Card, valid passport, or driving licence for identity and age verification; utility bill, bank statement, or mobile operator bill (dated within 3 months) for address verification; screenshot of registered bKash, Nagad, or Rocket account for payment method verification. All documents must be clear, unedited, and show your full legal name.
5. Cookies and Tracking Technologies
111bb uses cookies and similar local storage technologies to operate the platform, keep you logged in securely across sessions, remember your preferences, and analyse how the platform is used so we can improve it. A cookie is a small text file stored by your browser on your device. 111bb does not use third-party advertising cookies or behavioural retargeting technologies.
Types of Cookies Used
- Essential cookies: strictly necessary for the platform to function. These include session authentication tokens, CSRF protection cookies, and load-balancing cookies. You cannot opt out of essential cookies while using the platform.
- Functional cookies: used to remember your preferences such as language setting, preferred payment method display, and last-used game category. These improve your experience but are not required for core platform functionality. You may disable them via browser settings.
- Analytics cookies: anonymised usage data collected to understand how players navigate the platform, which features are most used, and where technical issues occur. This data is aggregated and cannot be used to identify you individually. Analytics can be disabled via browser settings or by contacting support.
To manage or delete cookies, access your browser's settings and navigate to the privacy or cookies section. Clearing all cookies will log you out of your 111bb account and reset your saved preferences. Note that disabling essential cookies will prevent the platform from working correctly.
6. Data Security
111bb implements technical and organisational security measures appropriate to the sensitivity of the personal data we hold. These measures are designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes, but is not limited to: SSL/TLS encryption for all data in transit; encrypted storage for sensitive data at rest; access controls limiting data access to authorised personnel only; regular security testing and vulnerability assessments; and incident response procedures to handle any data breach promptly.
Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that is likely to result in a high risk to your rights and freedoms, 111bb will notify you without undue delay and provide clear guidance on steps you should take to protect yourself.
Protect Your Own Account
Use a strong, unique password for your 111bb account. Never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately and change your password. 111bb staff will never ask for your password.
7. Data Retention
111bb retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law, whichever is longer. In practice, this means: active account data is retained for the duration of your account plus a minimum of 5 years after account closure, to satisfy AML and financial record-keeping obligations; KYC documents are retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later; transaction records are retained for a minimum of 5 years from the date of the transaction; support communications are retained for 2 years from the date of the last message in the relevant thread.
When data is no longer required to be retained, 111bb will securely delete or anonymise it using industry-standard destruction methods. Anonymised data that cannot be used to identify you may be retained indefinitely for statistical and platform improvement purposes.
8. Your Privacy Rights
As a 111bb player, you hold the following rights with respect to your personal data. To exercise any of these rights, submit a written request to [email protected] from the email address or mobile number associated with your account. 111bb will acknowledge your request within 5 business days and respond substantively within 30 days:
- Right of access: you may request a copy of the personal data 111bb holds about you, the purposes for which it is processed, and the categories of third parties with whom it has been shared.
- Right to rectification: if any personal data 111bb holds about you is inaccurate or incomplete, you may request that it be corrected or supplemented. For changes to core registration data (name, date of birth), you will be required to provide supporting documentation.
- Right to erasure: subject to legal retention requirements, you may request deletion of your personal data. This right is not absolute — data that must be retained for AML compliance, fraud investigation, or dispute resolution cannot be deleted upon request.
- Right to restriction: you may request that 111bb restricts the processing of your data in certain circumstances — for example, where you contest the accuracy of the data or where processing is unlawful but you prefer restriction over erasure.
- Right to withdraw consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
111bb will not discriminate against you for exercising any of these rights. Exercising a privacy right will not result in account closure, reduced service quality, or denial of bonuses, unless the exercise of that right (for example, a deletion request) makes it impossible to continue the account relationship.
9. Marketing Communications
111bb may send you promotional messages about bonuses, new games, seasonal offers (including Eid, Pohela Boishakh, and IPL/BPL season promotions), and platform updates via SMS to your registered mobile number, only where you have provided explicit consent to receive such communications at the time of registration or through a subsequent opt-in.
You may opt out of marketing communications at any time by contacting [email protected] with your registered mobile number and the request to be removed from the marketing list. Your request will be actioned within 5 business days. Opting out of marketing does not affect transactional communications such as deposit confirmations, withdrawal notifications, and security alerts, which are sent regardless of marketing preference.
10. Children's Privacy
111bb is strictly an adult platform. Registration is open only to individuals who are 21 years of age or older. 111bb does not knowingly collect or process personal data belonging to individuals under the age of 21. If 111bb becomes aware that personal data has been submitted by a person under 21, that account will be closed immediately, all associated funds will be forfeited, and the personal data will be securely deleted in accordance with applicable law.
21+ only. If you are a parent or guardian and believe that your child has registered on 111bb, contact [email protected] immediately. We will investigate and take appropriate action, including account closure and data deletion, within 48 hours of a verified report.
11. Changes to This Privacy Policy
111bb reserves the right to update or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, 111bb will update the Last Updated date at the top of this page and, where practicable, notify registered players via SMS or an in-platform notification before the changes take effect.
Your continued use of 111bb after a revised Privacy Policy has been published constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting [email protected].
12. Contact and Data Queries
If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to report a concern about how your personal data has been handled, please contact the 111bb support team in writing. We aim to acknowledge all privacy-related queries within 5 business days and provide a full response within 30 days of receipt.
Privacy Contact
For all privacy-related enquiries, write to us at: [email protected]
We do not operate a telephone helpline for privacy queries. All formal privacy requests must be submitted in writing via the email address above so that we can maintain an accurate record of the request and our response.
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