111bb Responsible Gaming
Gambling should be entertainment — nothing more. 111bb gives every player in Bangladesh the tools they need to stay in control, set their own limits, and reach out for help whenever they need it.
Our Commitment to Safe Play
111bb takes responsible gaming seriously. We believe that every player deserves a safe, fair, and enjoyable experience — and that belief shapes every decision we make about how our platform operates. From the moment you register, you have access to a full suite of tools that let you manage how much time and money you spend on 111bb, on your own terms.
Our responsible gaming programme is built around four core principles: player autonomy (you decide your own limits), early intervention (we monitor for signs of concern and reach out proactively), full transparency (we explain clearly what every tool does and how to use it), and zero judgment (seeking help is always the right call, and our support team treats every request with respect and confidentiality).
Remember: gambling is a form of entertainment, not a way to make money. Never gamble with money you cannot afford to lose, and always treat your gaming budget as a leisure expense — the same way you would a cinema ticket or a restaurant meal.
21+ Age Restriction
111bb is strictly an adult platform. Registration is open only to individuals who are 21 years of age or older. We enforce this requirement rigorously through age verification at the point of registration and through KYC identity checks before any withdrawal is processed. Players who provide false date-of-birth information will have their accounts permanently closed and all funds forfeited.
The 21+ rule is not just a policy — it reflects our genuine belief that gambling is inappropriate for young people. Adolescent brains are still developing impulse-control mechanisms, and exposure to gambling at a young age significantly increases the risk of developing gambling-related problems in adult life. We take underage gambling prevention as seriously as any other compliance obligation.
Under 21? You Must Not Register.
If you are under 21 years old, you are not permitted to use 111bb. Please leave the site now. If a parent or guardian believes a minor has created an account, contact [email protected] immediately and we will close the account and delete all associated data within 48 hours.
Your Responsible Gaming Toolkit
All of the following tools are available to every 111bb player at no cost. To activate any tool, contact our support team at [email protected] with your registered mobile number and the specific tool you wish to enable.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your 111bb wallet. Once a limit is set, it takes effect immediately and cannot be increased for 7 days — giving you a genuine cooling-off buffer before raising your own cap.
Session Time Reminders
Set an alert to notify you when a specified playing session duration has passed — for example, after 30, 60, or 90 minutes. The reminder appears as an on-screen notification. You choose how long; 111bb keeps track for you.
Self-Exclusion
Request a full self-exclusion and your account will be locked — you will not be able to log in, deposit, or place bets for the duration you choose. Self-exclusion can be set for 1 month, 3 months, 6 months, 1 year, or permanently. During exclusion, 111bb will also suppress any marketing messages to your number.
Cooling-Off / Time-Out
Need a short break without a full self-exclusion? A cooling-off period locks your account for a shorter window — 24 hours, 48 hours, or 7 days — giving you space to reset without a long-term commitment. Your account resumes automatically when the period ends.
Reality Check Alerts
Enable periodic pop-up reminders that show you a summary of your session: time played, amount wagered, and net result. These reality checks keep your awareness sharp and give you a factual picture of your session before you decide to continue or stop.
Account Activity Review
Request a full summary of your deposit, wagering, and withdrawal history for any period. Understanding your real spending pattern is one of the most powerful steps toward maintaining a healthy relationship with gambling. Your history is always available — just ask support.
To activate any responsible gaming tool, contact [email protected] with your registered mobile number. All requests are processed within 1 business day. Limit reductions and exclusion requests are implemented immediately. Limit increases require a 7-day waiting period.
How to Activate a Tool — Step by Step
All responsible gaming tools on 111bb are activated through our support team. There is no in-app settings panel for these controls — this ensures that limit reductions and exclusions cannot be accidentally reversed, and that a human reviews every request.
Contact Support
Email [email protected] from the contact details associated with your account. Include your registered mobile number and the name of the tool you want to activate (e.g. "Set weekly deposit limit to ৳2,000").
Verification
Our support team will verify your identity against the account record to prevent a third party from placing restrictions on your account without your knowledge. This step protects you.
Tool Implementation
Limit reductions, cooling-off periods, and self-exclusions are implemented immediately upon verification. You will receive a confirmation message to your registered mobile number once the tool is active.
Follow-Up Check
For self-exclusion requests, our team will follow up with a brief check-in message after the exclusion period ends — just to make sure you feel ready to return. There is no obligation to resume playing. You may request an extension at any time.
Recognising a Gambling Problem
Problem gambling can affect anyone, regardless of income, background, or how long they have been playing. It often develops gradually and is easy to miss in yourself. The following questions are adapted from widely used self-assessment frameworks. If you answer "yes" to three or more of these, it may be worth taking a break and speaking to someone you trust — or contacting our support team directly.
- Have you spent more time or money on gambling than you originally planned?
- Have you ever gambled to try to win back money you had already lost?
- Have you borrowed money or sold possessions to fund your gambling?
- Have you felt anxious, irritable, or restless when you tried to reduce or stop gambling?
- Has gambling caused problems in your relationships, work, or studies?
- Have you hidden your gambling activity from family or close friends?
- Have you thought that gambling is your main way to relieve stress, boredom, or difficult emotions?
If you answered yes to 3 or more — please reach out.
You are not alone. Contact 111bb support at [email protected] to request a self-exclusion or cooling-off period immediately. Our team will handle your request with full confidentiality and no judgment. You may also speak to a trusted friend or family member — sometimes simply talking about it is the most important first step.
Tips for Playing Safely
Even if gambling is not currently a problem for you, building healthy habits from the start is the best way to ensure it stays that way. Here are some practical guidelines that every 111bb player is encouraged to follow:
- Set a fixed gambling budget before you start each session and stick to it, regardless of whether you are winning or losing. Treat it as money spent on entertainment.
- Never chase losses. If you have reached your session limit and are behind, that is a normal part of gambling — stop, take a break, and return another day with a fresh budget.
- Balance gambling with other activities. If you find that gambling is crowding out hobbies, social time, or physical activity, that is a sign to consciously step back and rebalance.
- Do not gamble when you are emotionally distressed, tired, or under the influence of alcohol. Decisions made in these states are rarely the ones you would make with a clear head.
- Use the deposit limit tool proactively — set your limit to reflect your true entertainment budget, not your maximum willingness to spend. A limit set thoughtfully in a calm moment protects you far better than willpower alone in the heat of a session.
- Take regular breaks during a session — step away from the screen for at least 5 minutes every hour. Use the break to do something unrelated to gambling, even briefly.
Protecting Young People
111bb uses technical and procedural controls to prevent anyone under the age of 21 from accessing the platform. These include age declarations at registration, KYC document verification before withdrawals, and automated monitoring for behavioural patterns inconsistent with adult account use. Any account where underage access is suspected is immediately suspended pending investigation.
If you share a device with younger family members, we strongly recommend using your device's built-in parental control or screen time features to restrict access to gambling sites when the device is used by minors. Most Android and iOS devices include these controls in the device settings. Additionally, you should always log out of your 111bb account fully when you are not using it — do not save your password in a shared browser.
Tip for parents: set a PIN lock on your mobile device and never save your 111bb login credentials in a shared browser or password manager accessible to children. If you suspect a child in your household has used your account, contact [email protected] immediately — we will review the session history and take appropriate action.
Get Support — We Are Here to Help
111bb's support team is available to help with any responsible gaming request — whether that is setting a deposit limit, activating a cooling-off period, or requesting a full self-exclusion. We treat every request with the same urgency and the same respect, regardless of the size of the account or the amount wagered.
If you feel that gambling is beginning to affect your wellbeing, your finances, or your relationships, please do not wait. Reaching out early — before things escalate — is always the right move. There is no minimum level of problem required to ask for help. If something feels off, that feeling is worth acting on.
Contact Our Support Team
Write to us at: [email protected]
All responsible gaming requests are treated as priority cases. Our team responds within 1 business day. Self-exclusion and cooling-off requests are processed immediately upon identity verification. Your privacy is fully protected — your request will not affect your account standing, bonus eligibility, or any other aspect of your 111bb experience unless you specifically request account closure.
Play Smart. Stay in Control.
Read our FAQ for answers to common questions about deposits, withdrawals, and account tools, or explore 111bb's games responsibly. Remember: 21+ only, and always play within your means.
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